Fast Forward Direct began in 2004 with David Nichols as the owner and director operating out of south Lincolnshire.
The USP then was to be the courier of choice for price and reliability. This attitude has interlaced everything we have done since.
The company changed owners in 2015 with Mario & Amanda Chappell taking over and we now work with a fleet of more than 1,000 couriers across the country. We can usually collect within a 60-minute window from around our operating areas. We care about our couriers trying to ensure a fair day’s pay for their work but throughout all of this we all have one common aim – customer satisfaction.
Our Mission Statement
Fast Forward Direct shall provide an innovative and cost effective same day courier service so as to ensure outstanding customer satisfaction.
This is achieved through investing in people combined with the application of the latest technology and service driven techniques and processes.
To succeed as a company we believe it is essential that we are all responsible for quality, and we must all strive for that continual improvement in our everyday business activity.
You can depend on rapid and responsive coverage thanks to our extensive network of more than 1000 logistics providers nationwide.
We promise to give you what you want, the way you want it, at a price that is competitive, or your money back. That’s my promise to you
Mario Chappell
Managing Director
Fast Forward Direct Ltd